Toshiba Toshiba User ID Administration System 日本語
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Contact us

To users of applications which use this ID

Please ask the person in charge of each Toshiba group company which manages the application.

Please read Privacy Policy below before you make an inquiry.

* Temporary password is expired

(1) Access the below URL and enter your e-mail address
(2) A mail will be sent to the e-mail addresses you entered. Follow the procedures and re-issue a temporary password.

Contact information.(when contents of question is not clear)

e-mail :
Please write any comments and questions as specific as possible.
Toshiba Hamamatsu-cho Building 1-43,Shibaura 1-chome, Minato-Ku, Tokyo 105-0023, JAPAN
Toshiba I.S. Corporation Global Service Solution & Delivery Division

Privacy Policy


Please read and consent to the followings before contacting us.

  • We use your personal data for the purpose of replying to you and providing information.
  • We don't use your personal information for any purposes other than implementing our services that you have applied for.
  • You are entitled to request to disclose, edit, and delete your personal information.
  • As for inquiry that we receive on our holidays including Saturdays, Sundays, national holidays, and the beginning and the end of years, we respond to you on the following business day or later.
  • If you are under age 16, please contact us after obtaining a consent of your parent or guardian.
  • Please refer to the following links for each Toshiba Group company's [Privacy Policy].
    -       Toshiba I.S. Corporation(Japanese Only)
  TOSHIBA Top Page Privacy Policy